Privacy Policies

At FlipStory, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

Information We Collect

We may collect the following information when you interact with our website or place an order:

Personal details such as name, email address, phone number, and shipping address
Order details and customization inputs provided by you
Payment information (processed securely through third-party payment gateways; we do not store card or bank details)
Technical data such as IP address, browser type, and device information (for analytics and security purposes)

How We Use Your Information

Your information is used strictly for:

Processing and fulfilling your orders
Customizing products as per your request
Communicating order updates, delivery details, and support queries
Improving our website, products, and customer experience
Complying with legal and regulatory requirements

Payment Security

All payments on FlipStory are processed through secure, trusted payment gateways.
We do not store or have access to your card, UPI, or banking details.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with:

Courier and delivery partners for order fulfillment
Payment service providers to process transactions
Legal or regulatory authorities if required by law

All third parties are required to handle your information securely.

Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to safeguard your data, no online platform can guarantee complete security.